Version: August 2026 · effective upon publication at www.ki-kochhilfe.de/agb
Courtesy translation – not legally binding
This is a courtesy translation provided for your convenience. Only the German version is legally binding. KI-Kochhilfe is operated under German law, and these terms are governed by the laws of the Federal Republic of Germany. The binding German version is available at www.ki-kochhilfe.de/agb.
(1) The provider and contracting party is KI-Kochhilfe UG (haftungsbeschränkt), Hauptstraße 209, 79365 Rheinhausen, Germany (email: support@ki-kochhilfe.de) – hereinafter “Provider”, “we” or “us”.
(2) These General Terms and Conditions (hereinafter “GTC”, German: “AGB”) govern the contractual relationship between the Provider and the user (hereinafter “User”, “Customer” or “you”) concerning the use of the digital platform KI-Kochhilfe, available at www.ki-kochhilfe.de (hereinafter “Platform” or “Service”).
(3) The subject matter of the contract is the provision of an AI-powered online service for creating individual recipe suggestions, images, weekly menus, shopping lists and related digital content in return for a recurring fee (subscription), as well as supplementary one-off services (e.g. quota extensions).
(4) These GTC apply exclusively, in the version valid at the time the contract is concluded. Deviating, conflicting or supplementary general terms and conditions of the User do not become part of the contract – even if known – unless the Provider expressly agrees to their applicability in text form.
(5) The Service is primarily aimed at consumers within the meaning of § 13 BGB (German Civil Code). Use by entrepreneurs within the meaning of § 14 BGB is possible; to the extent that clauses below would be invalid vis-à-vis consumers, they apply only vis-à-vis entrepreneurs.
(1) The Provider makes available a software-as-a-service solution (SaaS) which – depending on the plan – comprises the following functions:
(2) The specific scope of functions, the monthly quotas and any limits result from the plan chosen in each case, according to the plan overview published on the Platform at the time the contract is concluded (www.ki-kochhilfe.de/preise).
(3) The Provider is entitled to further develop or adapt individual functions or to replace them with functionally equivalent ones, as long as the assured purpose of the contract is not materially restricted.
(4) The AI models used may originate from external providers (in particular OpenAI). In this respect the Provider acts as an intermediary and reserves the right to change the models used, provided the assured functionality is maintained.
(1) The Service is additionally available as a native app for Apple iOS and Google Android via the Apple App Store and Google Play, respectively. The app is a technical means of access (a so-called WebView wrapper) to the same Service; the scope of services and functions corresponds to that of the website and depends on the chosen plan (§ 3, § 7).
(2) Download and installation of the app are free of charge. No in-app purchases take place via the app stores; all payments and subscriptions are processed exclusively via the payment service provider Stripe (§ 9), regardless of whether the contract was initiated via the website or the app.
(3) For obtaining, installing and updating the app via the stores, the respective terms of use and business terms as well as the privacy provisions of the store operator (Apple Distribution International Ltd. or Google Ireland Ltd., respectively) additionally apply. The Provider has no influence on these.
(4) Push notifications: The app may send push notifications (e.g. notices about new recipes or account events). They are sent exclusively after prior consent via the operating system’s permission prompt and can be revoked at any time in the device settings. Details are governed by the Privacy Policy (Datenschutzerklärung).
(5) Biometric sign-in (Face ID / Touch ID / fingerprint): The app optionally offers to secure access via biometrics and to sign in again this way. The biometric check is performed exclusively locally by the operating system of the device; biometric characteristics are not collected, not stored and not transmitted by the Provider. The function is voluntary and can be deactivated at any time (§ 16, Privacy Policy).
(1) The Output delivered by the Service is generated statistically by a generative AI model and may be erroneous, incomplete, contradictory, outdated or unsuitable. The Provider gives no guarantee and no assurance as to the correctness, completeness, currency, safety, suitability for health purposes or commercial usability of the Output.
(2) In particular, the Output does not constitute medical, nutritional-science, allergological or food-law advice. It does not replace professional advice from physicians, dietitians, pharmacists or hygiene professionals.
(3) Before preparing, consuming or passing on a recipe, the User is obliged to check on their own responsibility:
(4) In particular, labels such as “allergen-free”, “gluten-free”, “lactose-free” or similar in the Output are a pure model heuristic and not a legally binding allergen declaration within the meaning of the Food Information Regulation (LMIV, Regulation (EU) No 1169/2011).
(5) Anyone who uses the Output commercially, in communal catering, in the restaurant trade or in comparable areas is solely responsible for compliance with all food-law, hygiene-law and labelling-law requirements.
(1) The presentation of the Service on the Platform does not constitute a binding offer, but an invitation to submit an offer.
(2) Registration takes place by creating an account, providing a valid email address, a password and a name. The email address is then verified by a six-digit confirmation code (valid for 10 minutes).
(2a) Registration and sign-in can take place either with an email address and password or – where offered – via an existing Google account (single sign-on, “Continue with Google”). With Google sign-in, the email address linked to the Google account is used for identification; a separate password is then not required. In both cases, by completing registration the User accepts these GTC as well as the Privacy Policy. Details on the data processing in connection with Google sign-in are set out in § 6a of the Privacy Policy (Datenschutzerklärung).
(3) By selecting a paid plan and completing the payment process, the User submits a binding contractual offer. The contract comes into existence upon confirmation by the Provider (in text form by email or by activation of the plan).
(4) The contract text (the GTC version as well as the specific order data) is stored internally by the Provider and sent to the Customer on request. The GTC version valid at any given time can be accessed on the Platform.
(5) The contract language is German.
(1) Unrestricted legal capacity is a requirement for use. The User must be at least 18 years old. Minors may use the Service only with the express consent of their legal representatives.
(2) The User is obliged to provide truthful and complete information during registration, to keep it up to date and to adjust changes in the account without undue delay. In the case of intentionally or negligently false information, the Provider is entitled to terminate without notice; claims for damages remain reserved.
(3) The account is personal. Passing on access credentials or joint use of the account by several persons outside the private household is prohibited. The User must keep their access credentials secret and protect them from unauthorised access.
(4) System requirements are an internet-capable device, a current browser (e.g. Chrome, Safari, Firefox, Edge, each in its current version) and a stable internet connection. For optimal use, JavaScript and cookies may need to be enabled.
(1) All prices stated on the website are final prices in euros and include the applicable statutory VAT (currently 19%). VAT is shown separately on the invoice.
(2) The Service is offered in the following subscription plans:
All prices stated are final prices and include statutory VAT (currently 19%).
(3) In addition, one-off extensions (top-ups) can be purchased as a one-time payment. They are credited to the User’s account immediately and do not expire at the end of the billing period:
(4) The price structure published on the plan or extras page at the time the contract is concluded or the order is placed is decisive.
(5) The Provider is entitled to change prices and plans with a notice period of 30 days in text form (email is sufficient). If the User does not object to the change within 30 days of receipt of the change notice, the change is deemed approved; the User will be separately informed of this in the change notice. In the event of an objection, each party has the right to ordinary termination effective as of the date on which the announced change takes effect; until then, the previous prices apply.
(6) Special promotions (e.g. introductory prices, discount campaigns) apply exclusively during the promotion period communicated in each case and cannot be combined with one another or with invitation codes, unless expressly stated otherwise.
(7) Early-Bird promotion 2026: New customers who take out a monthly subscription (Basis, Standard or Premium) up to and including August 31, 2026, entering the promotion code START15, receive a permanent 15% discount on the respective monthly plan price — for as long as this subscription continues without interruption as a monthly subscription. The discount is retained on an upgrade to a higher monthly plan; it lapses upon termination or end of the subscription, as well as upon switching to a quarterly or annual subscription. The code is valid only for new subscriptions (not for existing subscriptions or upgrades) and can be redeemed only once per customer. In deviation from paragraph 6 and § 20 (3), this promotion is expressly combinable with the bonus/invitation programme (§ 20) and the loyalty reward.
(8) Creator/partner promotion codes: In the context of cooperations, personalised promotion codes (e.g. codes issued by bloggers or content creators) may be issued. Unless otherwise communicated for the respective code, these codes are valid exclusively for new monthly subscriptions, grant a permanent percentage discount on the respective monthly plan price — for as long as the subscription continues without interruption as a monthly subscription — and can be redeemed only once per customer. For upgrades, lapse and combinability, paragraph 7 applies accordingly.
(1) A change to a higher-value plan (upgrade: Basis → Standard, Basis/Standard → Premium) is possible at any time within the current billing period. On an upgrade, the pro-rata difference for the remaining period is charged immediately (proration). From the next billing period onwards, the full plan price of the new plan applies.
(2) A change to a lower plan (downgrade) within the current contract period is not possible. The User can terminate their current plan at any time with effect from the end of the billing period and subsequently take out a lower plan anew.
(3) Recipe generations already used in the current billing period are counted against the quota of the new plan. No reset full quota is owed.
(4) Content of higher-value plans in the event of a plan change. If, after a termination, the User takes out a lower plan anew (e.g. previously Premium, then Basis), content already saved from higher-value plans — in particular weekly menus (Premium) and family profiles (Standard and above) — is retained and is not deleted merely because of the plan change. However, it is accessible again only with a plan that includes the respective function; in a lower plan, the associated functions are not available.
(1) Payment is made in advance, monthly, quarterly or annually (for subscriptions) or once (for top-ups). Accepted payment methods are credit card, SEPA direct debit and further methods provided by our payment service provider Stripe Payments Europe Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (“Stripe”). The availability of the individual methods may differ depending on the User’s country of residence.
(2) The invoice is made available in electronic form as a PDF in the account. The statutory VAT included is shown separately on the invoice (net amount, VAT portion, gross total). By signing up, the User agrees to electronic delivery of invoices. A paper invoice can be sent on request against reimbursement of the costs.
(3) The monthly recipe quota resets at the beginning of each billing period; unused recipes expire and are not carried over into the following month.
(4) In the event of default of payment or a chargeback, the Provider is entitled to temporarily suspend the account until all due amounts have been settled. In all other respects, the statutory default rules apply (§§ 286 et seq. BGB). Reminder costs and chargeback fees are to be reimbursed by the User to the extent the User is responsible for them under the statutory provisions.
(5) If the User grants a SEPA direct debit mandate, the period for the advance notice (pre-notification), in deviation from § 14 (1) SEPA-RL, is one day.
(1) The contract is concluded for an indefinite period and can be ordinarily terminated by the User at any time with effect from the end of the current billing period. Termination is conveniently effected via the “Manage subscription” function in the user dashboard (the so-called termination button pursuant to § 312k BGB) or by email to support@ki-kochhilfe.de.
(2) If no termination occurs, the subscription is automatically renewed by the billing period chosen in each case (month or quarter).
(3) The right to extraordinary termination for good cause remains unaffected for both parties.
(4) Pausing instead of terminating: The User can pause their subscription in the account area for 1, 2 or 3 months. During the pause, no amounts are debited and no recipes can be created. After the chosen pause duration expires, billing automatically resumes on the next regular date. The User can end the pause early at any time. Pausing is possible only as long as the subscription is active and no termination effective at the end of the period has been registered.
(5) Data after the end of the contract; automatic account deletion. When the termination takes effect – i.e. upon expiry of the billing period already paid for – access to the paid functions ends. Recipes already saved initially remain accessible to the User in read-only mode; creating new recipes, step images or gallery adoptions is no longer possible. Three (3) months after the end of the paid period, the user account and all associated data (including saved recipes) are automatically and permanently deleted, unless the User reactivates their subscription beforehand. The Provider notifies the User of the upcoming deletion in good time by email (among other times, around two months, one month and one week beforehand, as well as on the day of the deletion). If the User reactivates their subscription within these three months – up to and including the deletion day – by taking out any paid plan, the account and data are fully retained. This automatic deletion applies exclusively to terminated contracts; a pause pursuant to paragraph 4 does not trigger a deletion period. Statutory retention obligations (in particular § 147 AO (German Fiscal Code) for invoice-relevant data) as well as the storage-period information in the Privacy Policy (Datenschutzerklärung) remain unaffected.
The Provider is entitled to extraordinary termination without notice in particular if the User:
The assertion of further claims (in particular for damages) remains reserved.
Withdrawal Notice (Widerrufsbelehrung)
Right of withdrawal. You have the right to withdraw from this contract within 14 dayswithout giving any reason. The withdrawal period is 14 days from the day the contract is concluded.
Exercising the right of withdrawal. To exercise your right of withdrawal, you must inform us (KI-Kochhilfe UG (haftungsbeschränkt), Hauptstraße 209, 79365 Rheinhausen, email: support@ki-kochhilfe.de) of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter sent by post or an email). You may use the model withdrawal form below for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal. If you withdraw from this contract, we must repay to you all payments we have received from you without undue delay and at the latest within 14 days from the day on which the notification of your withdrawal from this contract was received by us. For this repayment we will use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; in no case will you be charged any fees because of this repayment.
Early expiry of the right of withdrawal (digital content and digital services). In the case of a contract for the supply of digital content or services that are not delivered on a tangible medium, the right of withdrawal expires early if the Provider has begun performing the contract after the consumer (a) has expressly consented to the performance of the contract beginning before the end of the withdrawal period, (b) has confirmed their knowledge that through their consent, upon the beginning of the performance of the contract, their right of withdrawal expires, and (c) the Provider has made a confirmation in text form available to the consumer. The Provider obtains this consent in the ordering process by the separate ticking of a dedicated checkbox. If this express consent is not given, the provision of the Service begins only after the expiry of the 14-day withdrawal period.
(If you wish to withdraw from the contract, please fill out this form and send it back.)
To: KI-Kochhilfe UG (haftungsbeschränkt) Hauptstraße 209 79365 Rheinhausen Germany Email: support@ki-kochhilfe.de I/we (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service (*): — Ordered on (*) / received on (*): — Name of the consumer(s): — Address of the consumer(s): — Signature of the consumer(s) (only if this form is notified on paper): — Date: (*) Delete as applicable.
(1) To the extent that the contract concerns the provision of digital content or digital services to consumers, the User’s rights in the event of defects are governed by §§ 327 et seq. BGB.
(2) The Provider owes provision in the agreed quality. In the absence of a quality agreement, the Provider owes the usual quality of a comparable service (objective requirements, § 327e BGB).
(3) Within the scope of its updating obligation (§ 327f BGB), the Provider provides the updates necessary to maintain conformity with the contract, including security updates, for the duration of the contract term.
(4) If a defect exists, the consumer can demand subsequent performance (Nacherfüllung). If this fails or if the Provider seriously and unjustifiably refuses it, the consumer can end the contract or demand a price reduction, as well as claim damages in accordance with § 14.
(5) Claims for defects do not exist to the extent that the defect is based on a digital environment incorrectly set up by the User (hardware, internet connection, outdated browser) or on a modification of the Service undertaken by the User on their own authority.
(1) The Provider is liable without limitation:
(2) In cases of simple negligence, the Provider is liable only for the breach of a material contractual obligation (cardinal obligation, Kardinalpflicht), the fulfilment of which makes the proper performance of the contract possible in the first place and on the observance of which the contracting partner regularly relies and may rely. In this case, liability is limited to the foreseeable damage typical for this type of contract.
(3) Any liability going beyond this – in particular for indirect damage, consequential damage, lost profit, loss of data, downtime or expenses resulting from inaccurate AI outputs – is excluded to the extent legally permissible.
(4) The above limitations of liability also apply in favour of the legal representatives, employees and vicarious agents of the Provider.
(5) For clarification: the Provider is not liable for damage that the User suffers by using the AI Output without their own review within the meaning of § 4 (3) of these GTC.
(1) The Provider strives to achieve an average availability of the Platform of 98% as an annual average. Excluded from this are announced maintenance work, outages for which the Provider is not responsible (e.g. force majeure, third-party internet outages, DDoS attacks), and short-term technical disruptions.
(2) Where possible, maintenance work is scheduled during low-demand times (typically between 02:00 and 06:00 CET/CEST).
(3) A guaranteed data backup is not owed. The Provider recommends that the User locally save or export generated content whose preservation is of importance to them.
(4) Content already saved (e.g. saved recipes) as well as the User’s credit balance remain unaffected by maintenance work; only unsaved, ongoing operations (e.g. a generation that has just been started) may be aborted. If a quota (recipe or image credit) is exceptionally consumed by maintenance for which the Provider is responsible, without the User having received the result, the Provider re-credits the relevant credit on request.
The User undertakes not to use the Service in order to:
In the event of violations, the Provider is entitled to immediate suspension and extraordinary termination pursuant to § 11; further civil-law and criminal-law claims remain reserved.
(1) The Platform as well as its source code, database, design, logo, texts and other content are protected by copyright, trademark law and, where applicable, further rights, and are the property of the Provider or its licensors.
(2) For the duration of the contract, the User receives a non-exclusive, non-transferable, non-sublicensable right of use in the Output, limited to private use. Any use going beyond this – in particular the following acts – is prohibited without express written authorisation:
(3) In the case of lawful private use of images and recipes in private contexts (e.g. sharing within the family), attribution of the source is not required, but is appreciated.
(4) The Provider makes no statement about the copyright qualification of the Output. The legal situation applicable to AI-generated works in each case applies (in particular § 2 (2) UrhG (German Copyright Act), EU AI Act).
(1) The User warrants that the inputs transmitted by them to the Service (prompts, texts, images where applicable) do not violate the rights of third parties (in particular copyright, trademark, personality and data protection rights) and do not contain unlawful, immoral or insulting content.
(2) The User grants the Provider, for the duration of the contractual relationship, the non-exclusive, non-transferable, worldwide right to store and process these inputs for the provision of the Service and to transmit them to the AI providers used in each case (e.g. OpenAI). Use of the inputs for training the models used takes place exclusively to the extent this is permissible under the terms agreed with the AI provider and has not been excluded.
(3) The User indemnifies the Provider against claims of third parties asserted due to a breach of the above warranties, including reasonable costs of legal defence, to the extent the User is responsible for this.
(1) Standard and Premium customers with monthly billing receive a personal invitation code (“referral code”) after taking out a paid plan.
(2) New customers who enter a valid invitation code when concluding the contract receive a one-off discount of 5% on their first monthly invoice. The inviting existing customer receives a one-off discount of 20% on their next monthly invoice.
(3) Invitation codes are not transferable, cannot be combined with other promotions (except promotions that are expressly marked as combinable, e.g. the Early-Bird promotion under § 7 (7)), cannot be paid out in cash and are valid only for monthly subscriptions (not for quarterly or annual subscriptions). Only one code can be redeemed per new customer. Redemption of one’s own code by the code holder is excluded.
(4) Codes are valid for 6 months. After a code has been used, the recipient receives a new code at the earliest after 3 months.
(5) The Provider reserves the right to change or discontinue the bonus programme at any time with effect for the future. Valid codes already issued remain unaffected by this and can be redeemed until their expiry date.
(1) Active subscribers can, depending on the plan, purchase additional recipe generations or image generations on a one-off basis. The packages and prices valid in each case result from the plan page.
(2) Extra purchases are – where possible – debited on the next regular invoice; upon termination of the subscription, extra purchases not yet invoiced become due immediately.
(3) Since extra purchases are fulfilled immediately through the provision of the extended quota and the User consents to this pursuant to § 5 (3), the right of withdrawal for extra purchases expires upon provision of the extended quota (§ 356 (5) BGB by analogy).
(1) The Provider operates, at www.ki-kochhilfe.de/galerie, a publicly viewable collection of AI-generated recipes. The gallery is available for viewing free of charge to all visitors, even without an account and irrespective of the chosen plan. Publication in the gallery takes place exclusively after the express consent of the respective creator and completely anonymously (see § 11a of the Privacy Policy (Datenschutzerklärung)).
(2) Preview: On the detail page of a gallery recipe, before it is saved into your own collection, only the first two preparation steps are displayed as a preview. The remaining preparation steps are hidden server-side and are delivered to the browser neither in the HTML source code nor in the browser developer tools. This measure serves to protect the AI-generated content pursuant to § 18 (2).
(3) Saving a gallery recipe (adoption into your own collection): Active subscribers of all plans (Basis, Standard and Premium) can adopt an individual gallery recipe into their private saved recipes in exchange for the consumption of 1 recipe credit from the current monthly plan quota (or, where available, from the quota pursuant to § 21) (“Save”). Upon adoption, a complete private copy of the recipe (including title, description, ingredients, preparation steps, tips and, where applicable, the AI cover image) is created in the User’s account; the complete recipe is subsequently displayed to the User in their private copy and on the gallery detail page.
(4) Save limit on the Basis plan: On the Basis plan, a total of up to ten (10) recipes can be saved — own and adopted gallery recipes combined (cf. § 3 (1) and the plan overview pursuant to § 7 (2)). Once the limit is reached, a further adoption is possible only after deleting a saved recipe or after switching to a higher plan.
(5) Idempotency: If a User has already saved a specific gallery recipe once, no additional recipe credit is consumed when the save function is triggered again; instead, the User is referred to the already existing private copy.
(6) Preservation of the private copy: A later removal of the gallery recipe from the public gallery (e.g. due to revocation of the creator’s consent, editorial removal or deletion of the creator’s account) does not affect private copies already saved by other users. Private copies remain in the respective User’s own collection until that User deletes the private copy themselves or closes their account.
(7) No entitlement to reimbursement: The recipe credit consumed for the adoption is reimbursed neither upon a later removal of the source recipe from the gallery nor upon the User’s own deletion of the private copy. The service is deemed to be rendered immediately and in full upon creation of the private copy; by triggering the save function, the User expressly consents to the immediate performance of the contract (§ 356 (5) BGB by analogy).
(8) Usage rights in the private copy: The same usage rights and restrictions apply to the private copy of a gallery recipe as to self-generated recipes (§ 18). In particular, commercial exploitation, publication, redistribution or re-publication of the private copy on other platforms is expressly prohibited. The watermarks displayed on the detail page must not be removed or altered (§ 18 (2), fourth bullet point).
(9) The Provider reserves the right to editorially review, modify or remove gallery recipes at any time, in particular where a violation of § 17 (Prohibited Use) or of the rights of third parties exists. There is no entitlement regarding the content of, or the inclusion of individual recipes in, the gallery.
(1) For new users without an active subscription, the Provider makes available up to two (2) free recipe generations for a one-time trial of the Service. There is no entitlement to this trial use.
(2) Any misuse of the trial use is expressly prohibited. Misuse includes in particular:
(3) In the event of suspected misuse, the Provider is entitled to suspend or delete the affected accounts without prior notice and to assert any claims for damages.
(1) The Provider is entitled to temporarily suspend or permanently delete accounts if good cause exists (in particular § 11). The User is informed in advance, where reasonable.
(2) After the end of the contract, the User can request an export of their saved recipes and data for 30 days. Thereafter, the personal data is deleted or anonymised in accordance with the statutory retention obligations (for details see the Privacy Policy).
(3) The User can delete their account at any time from within the dashboard. The deletion leads – except where statutory retention obligations exist – to the immediate removal of the personal data.
The processing of personal data takes place exclusively in accordance with the GDPR and the Provider’s separate Privacy Policy (Datenschutzerklärung), available at www.ki-kochhilfe.de/datenschutz. By concluding the contract, the User confirms having taken note of the Privacy Policy.
The Provider is not liable for the non-performance or delayed performance of its contractual obligations to the extent this is due to force majeure. Force majeure includes in particular natural disasters, pandemics, strikes (including at third-party companies), official orders, war, sabotage, terrorism, large-scale internet outages and serious disruptions at third-party providers (e.g. AI providers, hosting providers, payment service providers). During such an event, the mutual performance obligations are suspended.
(1) The User can set off against claims of the Provider only with counterclaims that are undisputed or have been established with final and binding legal effect.
(2) The User is entitled to a right of retention only to the extent that their counterclaim is based on the same contractual relationship.
(3) An assignment by the User of claims arising from this contract is permissible only with the prior written consent of the Provider; § 354a HGB (German Commercial Code) remains unaffected.
(4) The Provider is entitled to transfer the contractual relationship in whole or in part to a legal successor or an affiliated company. The User will be informed of this in good time and can terminate extraordinarily in the event of a transfer that is unreasonable for them.
(1) The Provider is entitled to amend these GTC where this is necessary due to a change in the legal situation, supreme-court case law, technical developments or in order to close regulatory gaps, and the amendment does not unreasonably disadvantage the User.
(2) Amendments are communicated to the User at least six (6) weeks before the planned effective date, in text form (email is sufficient). If the User does not object to the amendment within six weeks of receipt of the amendment notice, the amendments are deemed approved. The Provider will separately point out this consequence in the amendment notice.
(3) In the event of an objection, each party has the right to terminate the contractual relationship extraordinarily as of the date on which the amendment takes effect.
(1) The European Commission’s platform for online dispute resolution (ODR platform) was discontinued as of July 20, 2025. For any concerns, you can reach us at support@ki-kochhilfe.de.
(2) The Provider is neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board within the meaning of the German Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz, VSBG).
(1) The law of the Federal Republic of Germany applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For consumers with their habitual residence in another EU country, the protection granted by mandatory consumer-protection provisions of the law of their home country remains unaffected.
(2) If the User is a merchant (Kaufmann), a legal person under public law or a special fund under public law, Rheinhausen is the exclusive place of jurisdiction for all disputes arising from this contract. In dealings with consumers, the statutory places of jurisdiction apply.
(3) Should individual provisions of these GTC be or become wholly or partially invalid, the validity of the remaining provisions remains unaffected. The invalid provision is replaced by the statutory rule.
(4) Declarations and notifications between the parties may be made in text form (in particular by email to the address stored in the account). Written form is required only where prescribed by law.
(5) These are the GTC of KI-Kochhilfe UG (haftungsbeschränkt), version May 2026. If you have any questions, please contact support@ki-kochhilfe.de.